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warrantyPage.smartElectronicsCategory

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  • Smart feeders (Granary, One RFID, Polar)
  • Smart water fountains (Dockstream series)
  • Luma Smart Litter Box
  • Integrated cameras and sensors

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  • Replacement bowls and trays
  • Power adapters and cables
  • Mechanical components (pumps, motors)
  • App-connected accessories

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Defects in materials or workmanship

Malfunctioning electronics under normal use

Motor or pump failure not caused by misuse

Software bugs affecting core device function

Display or indicator malfunctions

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Damage from misuse, abuse, or unauthorized modification

Normal wear and tear including scratches and cosmetic damage

Damage caused by pets chewing, scratching, or knocking over the product

Water damage from submersion (non-waterproof components)

Consumable parts such as filters, desiccant pads, and liners

Products purchased from unauthorized resellers

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Need to file a warranty claim?

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Contact Warranty Support